As a role that is highlight dependent on organisation, personal assistants with strong soft and technical skills have an advantage in salary negotiations. In-demand technical skills in the administration sector include experience with Customer Relationship Management (CRM) software, database management, and competence with web-based booking and invoicing tools.
Percentiles of a Personal Assistant salary
In the Robert Half Salary Guide, salaries are broken down by percentiles. This allows you to see how different skills, experience and qualifications – along with different roles, can shape a Personal Assistant salary.
This Personal Assistant salary percentile applies to less experienced candidates. Roles at this salary level may be available in smaller, less complex organisations or departments. Candidates will be expected to be proficient with Microsoft Word and Excel, and have, or be working towards, tertiary qualifications such as a Cert III in Business Administration.
To earn this salary percentile, personal assistants require an average level of experience. Candidates need to be highly organised, with an ability to work autonomously and anticipate the needs of managers. Responsibilities may include organising meetings, travel and appointments. Excellent communication skills are necessary as personal assistants may be required to draft and distribute meeting agendas, and record and disseminate minutes to all stakeholders.
In this Personal Assistant salary percentile, candidates will have served in this role for several years, gaining an in-depth knowledge of the role and functionality. At this level, candidates are expected to be skilled in diary management for business leaders, and be well versed with compiling reports and documentation, including PowerPoint presentations for senior management.
In the top salary percentile, personal assistants need to be able to deliver strategic support in addition to assisting business leaders to carry out their roles effectively. Candidates may be required to deliver continuous improvement and simplification in office procedures, review administrative practices, and implement new ideas and techniques to improve support to management.