What is making Aussie office workers so happy?

August 16, 2016

Australian office workers are happy in their current jobs, yet unhappy employees are more likely to be looking for a new role. Read more here. 

Top three happiness indicators: work-life balance, remuneration and colleagues

  • 84% of Australian office workers say they are happy in their current job.
  • 76% of office workers who say they are unhappy in their current job are actively looking for a new role.
  • Australian office workers are most happy about their work-life balance (74%), salary and bonus (58%), and their colleagues and managers (57%).

According to independent research by specialist recruiter Robert Half, Australian office workers are overwhelmingly happy in their current jobs. Unhappy employees however, are more likely to be actively looking for a new role.

More than eight in 10 (84%) Australian office workers say they are happy in their current job, with 34% saying they are “very happy”. Just over one in 10 (12%) employees indicate they are not happy. 

Even though most office workers are happy in their role, 76% of unhappy workers are actively looking for a new role, indicating employee happiness has a significant influence on staff retention within Australian companies. This also applies to office workers who are happy in their current role, as 82% say they would consider changing jobs if they were no longer happy. 

David Jones, Senior Managing Director Robert Half Asia Pacific said: “While companies put customer satisfaction as a high priority on their business agenda, employee satisfaction is just as important to the overall function and success of any business. Happy employees are generally more productive and motivated, ensuring they are motivated to serve customers both internally and externally above the parity line.  As a result companies improve their bottom line performance.”

There are numerous advantages of having satisfied employees within a business. More than four in 10 (42%) Australian office workers see the biggest advantage of employee satisfaction as being more productivity. More than a quarter (28%) state they are more motivated, while 15% say they are more likely to stay with their current employer. 

What is the biggest advantage for the company if employees are happy in their job?     

The employee is more productive 42%
The employee is more motivated 28%
The employee will stay longer with the company 15%
The employee contributes to a pleasant work environment 8%
The employee is more creative 3%
There are no advantages 1%
No opinion 3%

Source: independent survey commissioned by Robert Half among 1,004 Australian office workers.

When asked to list the top three things they like most about their current job, 74% say work-life balance, 58% refer to their salary and bonus, whilst 57% mention their colleagues and managers. When asked to list the top three things they like least about their role,  career progression opportunities (64%), business travel opportunities (55%) and non-financial benefits (52%) make up for the top three. 

What are the top 3 things you like most about your job? What are the top 3 things you like least about your job?
Work-life balance 74% Career progression opportunities 64%
Salary and bonus 58% Business travel opportunities 55%
Colleagues/manager(s) 57% Non-financial benefits 52%
Job content 48% Company culture 40%
Company culture 24% Salary and bonus 26%
Non-financial benefits 15% Job content 20%
Career progression opportunities 10% Colleagues/manager(s) 19%
Business travel opportunities 7% Work-life balance 14%
Other 6% Other 10%

Source: independent survey commissioned by Robert Half among 1,004 Australian office workers – three answers per respondent. 

“Unhappy workers are likely to pursue another job opportunity, increasing a company’s turnover which brings additional costs in terms of sourcing and replacing staff. Not only are happy employees more engaged in their work, they are generally loyal and stay with the company, meaning employee satisfaction can also have a direct effect on a company’s staff retention policy.” 

“Employee satisfaction doesn’t only impact employee retention; it also influences a company’s acquisition strategy. Satisfied employees are the perfect brand ambassadors, which can position the company as an employer of choice.”

“Even though the survey confirms that the majority of Australian office workers are happy in their current job, employers shouldn’t become complacent in their employee engagement strategies.”

##

Notes to editors

About the research
The study was initiated by Robert Half and was conducted anonymously by an independent research firm in May 2016 among 1,004 Australian office workers.

MEDIA CONTACT

Gabrielle Nagy 
Public Relations Manager, Asia Pacific
P: +61 2 8028 7751
E: [email protected]