Australian CIOs rate their departmental collaboration an average of 7 out of 10

Research from Robert Half reveals Australian CIOs are in need of more enhanced departmental collaboration in within their IT department. Read more here. 

One-third of IT leaders yet to implement DevOps

  • Australian CIOs rate the collaboration of IT professionals within their IT department an average score of 7 out of 10.
  • 31% do not have a DevOps approach in place in their IT department. 
  • 41% say finding IT professionals with the right skills is one of their biggest challenges related to DevOps implementation. 

Australian companies are operating in a highly competitive environment where they need to build, test, and roll out new or updated solutions to customers faster than ever before. With IT being a very large functional area with many specialisations, the key to successfully leverage technology across the business depends highly on the level of effective collaboration that exists within the IT department. Independent research commissioned by specialised recruiter Robert Half reveals Australian CIOs rate the collaboration of IT professionals within their department an average score of 7 out of 10 – indicating the need for more enhanced departmental collaboration in certain companies. 

The ambition to optimise IT collaboration is leading many businesses to implement Development Operations (DevOps) – a software development and delivery process that brings increased efficiency and collaboration within IT teams. However, almost one in three (31%) Australian CIOs still don’t have a DevOps approach in place in their IT departments, which may hinder their ability to keep up with 63% of CIOs who are already building solid foundations for further innovation by successfully implemented DevOps.

Nicole Gorton, Director at Robert Half Australia said: “The increasing complexity of technology means IT departments are juggling many different functions and specialist skills, creating potential challenges when it comes to delivering products and services to customers in the most cost-effective and timely way. Because of this, DevOps was created to promote a culture of collaboration by breaking down barriers within traditionally siloed IT departments and introducing an infrastructure that allows for integration between product management, software development, and operations with the recognising the big IT picture and maximising its potential for the wider business.” 

“DevOps is driven by the demand on businesses to deliver results faster, the need for IT teams to work concurrently across different platforms, and the ultimate need to improve the end customer experience. Because of this, we’re seeing strong demand from IT employers for DevOps skilled candidates as companies compete against one another to implement this latest technological trend. In such a competitive landscape, the best performing IT departments are typically the most innovative ones – and implementing DevOps can significantly help IT departments to take their team’s collaborative efforts to the next level thereby increasing and speeding up its innovative character."

The IT war for talent
According to the survey, one of the biggest DevOps challenges companies face is sourcing IT professionals with the right skillsets as stated by 41% of the surveyed Australian CIOs, a further indication of the impact the IT skills shortage is having on the industry. Other challenges relating to DevOps implementation include lack of DevOps strategy (38%), lack of central governance (36%), changing company culture/traditional hierarchical structures (36%) and enhancing collaboration within the IT team (27%). 

“With digital evolution outpacing the supply of new IT skills, most of the challenges experienced by companies in relation to DevOps directly relate to a lack of talent in the area and overcoming these challenges will be pivotal to leverage its success.” 

“While this puts jobseekers with DevOps experience and skills in a favourable position, companies must take proactive measures to attract as well as retain the best candidates, including hiring a mix of temporary and permanent professionals, offering competitive remuneration or putting solid career development plans in place before they start,” concluded Nicole Gorton.  


About the research
The annual study was developed by Robert Half Australia and was conducted in June-July 2017 by an independent research company. The study is based on 160 interviews with CIOs/CTOs from companies across Australia, with the results segmented by company size, sector and geographic location. 


Katherine Mills
Public Relations Manager, Asia Pacific
P: +61 2 8028 7757
E: [email protected]