Personal Assistant job description guide

 

A Personal Assistant (PA) works with senior staff to provide one-to-one support. Typically PAs support senior managers by offering administrative help such as monitoring a manager’s email, drafting communications on their behalf, planning and organising meetings and their travel. A PA needs to have a deep understanding of the company and know who the key personnel are, as they are representing a senior member of staff. For this same reason, it is important a PA has great interpersonal skills, is well-presented and professional.

Personal Assistant duties and responsibilities of the job

Ultimately, the role of a Personal Assistant can be extremely broad and vary on a day-to-day basis. A Personal Assistant job description should include:

  • Monitoring a reporting manager’s email and responding if required
  • Preparing communications on behalf of a manager
  • Answering phone calls
  • Organising travel and itineraries
  • Organising and planning meetings
  • Taking notes and writing minutes during meetings
  • Conducting or preparing any research that the reporting manager may require
  • Various ad hoc requests

Personal Assistant job qualifications and requirements

There are no formal education requirements expected of a Personal Assistant. However, there are a number of professional qualities that should be included in a Personal Assistant job description:

  • Computer literacy
  • Verbal and written articulacy
  • Professional discretion
  • Efficiency
  • Well-developed time management skills
  • Strong organisational skills

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