Technical Account Manager / Adviser
$100000 - 140000 / annum
14 November 2018
IT and technology
This company is a well-known and prestigious Financial Trading-based organization who employ over 600 staff across Australia.
You'll be joining a tight, motivated, driven and self-managed team who thrive customer service and embrace a collaborative yet work hard/play hard mentality.
As the Technical Account Manager/Advisor you'll be the conduit between the organization and their external corporate customers (Investment Banks, Trading Firms etc).
As an escalation point you will manage the customer's expectations, deal with customer issues in real-time, and be front and center working with customer on technical matters relating to the organization's infrastructure/solutions.
This is a customer service and relationship driven role responsible for managing incidents, ensuring service delivery, communication of system changes/upgrades, and ensuring the smooth transition for project execution.
Suitable for a Technical Account Manager inside the Investment Banking/Trading industry who has a keen interest in technology and who displays a social/customer-facing personality.
The most successful candidates display a genuine passion for technology; strong relationship building skills; extensive knowledge of Australian financial markets; and have gained software development / testing exposure inside Investment Banking / Financial Trading environments (or similar).
The following is required:
This is a full-time permanent role offering $100,000 - $140,000 including super - depending on experience.
*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.
Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.
Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney
1 Martin Place
Sydney NSW 2000 02 9241 6255