Service Desk Analyst


Salary:

$55,000.00 - $58,000.00 / annum

Location:

Sydney CBD

Date posted:

22 July 2019

Employment type:

Permanent

Job reference:

123475

Specialisation:

IT and technology


Description


Join a globally recognized company and become apart of an international community and help support of 8000 users across APAC. This role is ideal for a motivated individual looking to expand their IT knowledge and work for a company who continuously invests in their technology department!



THE ROLE



As a Service Desk Analyst, you will be providing support to over 8000 users across APAC giving first line support through their 24/7 support operation. You will have exposure to various industries and get to work amongst experienced IT specialists. This role is customer facing therefore, customer service skills and experience is highly regarded.








The technologies which will be supported in this role are





  • Windows Server

  • Active Directory

  • Outlook/Exchange

  • ServiceNow

  • Printers/scanners/iPhone and Android support




The ideal candidate will have the following skills and experience:




  • Excellent customer service & communication skills both verbal and written

  • Motivated and outgoing personality

  • 12 months experience in an IT role

  • Hospitality or retail experience

  • Current Australian driver's license

  • Tertiary education qualifications






This is a full-time permanent role based in Sydney CBD and is offering up to $55k-$58K (- depending on experience)





*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.




Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.


Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney



Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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