IT Service Desk Analyst - Sydney CBD


Salary:

$30 - 40 / hour

Location:

Sydney CBD

Date posted:

14 January 2018

Employment type:

Project

Job Reference:

HW888

Specialisation:

IT & Technology


Description

The Company

They are one of leading energy exploration and development organisations in the Asia Pacific region who have a clear strategy for growth and are looking for add to their diverse team. They pride themselves of bringing in exceptional talent with people coming from all walks of life, to help cultivate a positive and dynamic work environment.

The Role

You will be working across a Windows environment supporting Microsoft Technologies and have a solid technical background, enjoy working with people and interacting with the business. This will be a busy role, but will keep you challenged and engaged!

Key responsibilities include:

  • Primary responsibility is user support and customer service. This entails being present and available to clients requiring technical assistance

  • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software, ServiceNow
  • Dealing with hardware and application support queries and issues reported to the support desk
  • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
  • Being able to work on a rotating roster between the hours of 8am and 6pm

Your Profile

They are looking for someone 3-5 years' experience, who is passionate and energetic about making a difference. You must have outstanding customer service as well as excellent written and verbal communications skills. In return you will be rewarded with a fun working environment with the opportunity to develop your skill as an IT Service Desk Analyst.

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/sydney



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