Senior Experience Designer

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Salary : $140000 - $160000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : JJS12312
Job Classification : IT & Technology

Description :

National Insurance organisation looking for a Senior Experience Designer across end to end customer experience, both across online & offline initiatives, driving the orgnasiation on a successful, customer centric path.

In this role you will work at a strategic level to ensure all pieces of the puzzle come together to create a clear picture & vision for the organisation. You will work with multiple business units across various projects, from digital initiatives, to alignment of internal processes.

The ideal candidate for this role will be someone who is customer centric, with the end goal of what you do being to improve the over customer experience and ensure the business can deliver. Your background will be across design thinking, service design and UX, with experience leading projects and teams to deliver solutions.


  • Experience across Experience/Service Design
  • Experience across online & offline initiatives; Digital & multi-channel solutions
  • Outside the box thinking, bringing new customer focused solutions
  • Able to plan and execute strategic design projects
  • Ability to drive customer focused solutions across the business
  • Ability to work with SME's & various stakeholders
  • Excellent communication skills

For the right person this role is paying upto 160k Base + Super + Bonus

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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