Level 2 Service Desk Analyst


Salary:

$60000 - 65000 / annum

Location:

Sydney CBD

Date posted:

11 July 2019

Employment type:

Project

Job reference:

06800-0010966773

Specialisation:

IT and technology


Description







The Company


MSP that has been around for over a few years in Sydney is looking for an experienced Desktop support engineer to join their team as soon as possible


The Role


The successful candidate will be assisting with the day-to-day operations and management of the IT helpdesk and provide support for the IT team with IT related functions and projects as required.


Key responsibilities include:



- Keeping track of the developments of ICT architecture and new technologies


- Supporting managed client systems by providing by 1s and 2nd level support to clients both remote and onsite


- Assisting with project work as required


- Attending meetings with clients, presenting solutions and conducting audits to ensure customer's environment is well maintained


- Heavy post cloud experience, mainly 365 as well as Azure


- Active Directory and Group Policy



Qualifications and Employment Experience


- Relevant Industry/Tertiary Qualifications


- Experience in providing customer support in a busy, service-oriented environment.



Your Profile


We are seeking a motivated, driven and hardworking individual to join a professional, collaborative and friendly environment.



Apply Today


Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



Requirements
Level 1/2 (level 3 when necessary) IT Support - Both BAU and Project work VMWare, Cisco, Networks and Switches, Citrix FULL MS STACK Strong Cloud Technologies experience (Azure and 365) Active Directory and Group Policy MCP, MCSA, MSCE and MCITP


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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