Level 2 IT Support Analyst

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Salary : $60000 - $68000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : JJJJ180617
Job Classification : IT & Technology

Description :


Assisting clients across Australia that is undergoing an IT Transformation, we are looking for a friendly, personable and outgoing Level 2 IT Support Analyst to join the team.


Providing support to our users across Australia, you will be comfortable providing face to face, remote and phone/email support. For this reason, you will be presentable, personable and have fantastic communication skills, both written and verbal. We are looking for someone who is willing to undertake BOTH Level 1 AND Level 2 Support. We require a strong Level 2, and we feel this is reflected in the salary package on offer. You will have experience and be familiar with:

  • Windows 7/8/10
  • Active Directory
  • Office365
  • Citrix Zen App 7.5
  • Networking (Lan/Wan)
  • Network Printers
  • Surface Pro's
  • IPhones and IPads


PERSONALITY! You will be a very effective communicator with a desire to provide support in a fun yet professional manner. You are essentially providing support to your colleagues, and we NEED you to develop a relationship with them. If you are feeling stuck/bogged down in your current role, this could be a move for you. There is an obvious technical side to the role, which will require you to have:

  • Extensive experience in a Microsoft/Windows Environment
  • A minimum of 2 years' experience in a Level 1/2 IT Support Role
  • Sound networking knowledge (Lan/Wan)
  • Excellent communication skills, written and verbal
  • A fun personality and a strong work ethic


  • Great experience in a growing company
  • Exposure to technology
  • Great working environment
  • Nice offices in great location

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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