Level 1 Helpdesk Support


Salary:

$28.00 - 32.00 / hour

Location:

Sydney CBD

Date posted:

1 May 2019

Employment type:

Project

Job reference:

068000010966773

Specialisation:

IT and technology


Description

The Company

Educational institute which has been around since the 80's and has provided educational services to a high number of students per year, is currently looking for an individual to join their team, to help provide the excellent services that they have been providing since the 80's.

The Role

The successful candidate will be assisting with the day-to-day operations and management of the IT helpdesk and provide support for the IT team with IT related functions and projects as required.

Key responsibilities include:

- Ability to systematically analyze and solve problems

- Ability to maintain detailed documentation and guides

- Ability to troubleshoot, solve problems and respond promptly and effectively to technological issues

- Knowledge of Wireless and Network basics

- High Level of communication skills and interpersonal skills (written and verbal)

- Excellent organisational and time management, with the ability to work unsupervised

- Contribution to the development and maintenance of a safe and healthy work environment for all members of the School community

- Ability to engage and inspire colleagues

- Ability to work collaboratively with support staff and teaching staff

- Strong organisational skills and data entry skills

Qualifications and Employment Experience

- Relevant Industry/Tertiary Qualifications

- Experience in providing customer support in a busy, service-oriented environment.

Your Profile

We are seeking a motivated, driven and hardworking individual to join a professional, collaborative and friendly environment.

Apply Today

Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney

Requirements
Mac OS X, Windows operating environments, Troubleshoot supporting printers, Google G Suite, Microsoft Office 365, JAMF Pro, MDM Solution


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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