Level 1-2 Desktop Support


Salary:

$60000 - 65000 / annum

Location:

Sydney CBD

Date posted:

July 2, 2018

Employment type:

Permanent

Job reference:

CMT0027

Specialisation:

IT and technology


Description

THE COMPANY

This established IT Managed Service Provider (MSP) is looking for a Level 1-2 Desktop Support to join their newly created team of 35 in Sydney. This MSP provides support for small to mid-sized clients all throughout Queensland and New South Wales.

The company is extremely invested to their employees, offering the right candidate monthly training sessions at their head office in Brisbane to further develop and learn their technological skills for the first 3-6 months of employment.

THE ROLE

As a Level 1-2 Desktop Support you'll be providing both on-site and remote support (both face-to-face and over the phone) for all their managed services clients and project-based clients.

You'll be providing both first and second level support which can range from password resets to connectivity issues whilst being able to stay on top of tickets.

Key technologies you'll be working across include:

  • Exposure to Microsoft technologies/support
  • Citrix,
  • VMWare
  • Cloud technologies (365, Azure)
  • Exposure to Active Directory & Group Policy
  • MCP, MCSA, MSCE or MCITP would be desirable

A SUITABLE CANDIDATE?

Suitability will be a person looking for a challenge, an eagerness to learn and further their career progression.

A suitable candidate will display:

  • 1-2 years+ experience in Service Desk position (providing phone, remote & physical support)
  • Excellent communication skills
  • A team player
  • Be able to work autonomously

This is a full time permanent role based in the heart of the Sydney CBD and is offering up to $60-65k plus super.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



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