IT Support Analyst - Desktop & Helpdesk


Salary:

$65000 - 75000 / annum

Location:

Sydney CBD

Date posted:

July 18

Employment type:

Permanent

Job Reference:

JBXY1807

Specialisation:

IT & Technology


Description

THE COMPANY:

This professional services organisation designs and provides advisory within the Property / Architecture space and employs more than 500 staff in 5 locations across Australia.

They are currently undertaking a major transformation and investment across IT so now require a motivated and capable IT customer service champion to continue this exciting journey.

THE ROLE:

Level 1 & 2 Desktop/Helpdesk style support for 500+ users across Australia.

Mixture of face-to-face, remote and phone/email support.

Troubleshoot & support software, desktop hardware, mobility, printers, network devices & telecommunications.

Based in the heart of the Sydney CBD.

Technologies you'll be exposed to include:

  • Windows 8 & 10
  • Active Directory - user administration
  • Exchange / Outlook
  • Office 365
  • Microsoft Surface Pro
  • iPhones & iPads
  • Network printers
  • IP phones

ARE YOU SUITABLE FOR THIS ROLE?

Suitability will heavily be determined around an individual's drive, intelligence, initiative and personality.

The following is required:

  • 2-3+ years' experience in an IT Desktop/Helpdesk capacity.
  • ITIL knowledge.
  • Professional and corporate presentation.
  • Office365 experience is beneficial.
  • Strong background supporting Microsoft technologies.
  • A motivated self-starter.

This is a full time permanent role located in the heart of the Sydney CBD that's offering $65,000 - 75,000 (including super) - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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