IT Support Analyst - Desktop & Helpdesk

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Salary : $60000 - $65000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : JBXY1306
Job Classification : IT & Technology

Description :


This professional services organisation designs and provides advisory within the Property / Architecture space and employs more than 500 staff in 5 locations across Australia.

They are currently undertaking a major transformation and investment across IT so now require a motivated and capable IT customer service champion to continue this exciting journey.


Level 1 & 2 Desktop/Helpdesk style support for 500+ users across Australia.

Mixture of face-to-face, remote and phone/email support.

Troubleshoot & support software, desktop hardware, mobility, printers, network devices & telecommunications.

Based in the heart of the Sydney CBD.

Technologies you'll be exposed to include:

  • Windows 8 & 10
  • Active Directory - user administration
  • Exchange / Outlook
  • Office 365
  • Microsoft Surface Pro
  • iPhones & iPads
  • Network printers
  • IP phones


Suitability will heavily be determined around an individual's drive, intelligence, initiative and personality.

The following is required:

  • 2-3+ years' experience in an IT Desktop/Helpdesk capacity.
  • ITIL knowledge.
  • Professional and corporate presentation.
  • Office365 experience is beneficial.
  • Strong background supporting Microsoft technologies.
  • A motivated self-starter.

This is a full time permanent role located in the heart of the Sydney CBD that's offering $65,000 - 75,000 (including super) - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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