IT Service Desk - Level 1


Salary:

$55000 - 55000 / annum

Location:

Sydney CBD

Date posted:

November 23

Employment type:

Permanent

Job Reference:

JBYX2311

Specialisation:

IT & Technology


Description

THE COMPANY:

This company is large, prestigious and well-known Hospitality organization with a strong presence in North & South America, Europe, the Middle East, the Asia Pacific, Australia and New Zealand.

They offer a positive and uplifting environment where you can expand your skills and experience while maintaining a long-term and rewarding career.

THE ROLE:

As the Service Desk Analyst, you'll be working in a team and be responsible for providing first level IT support (mainly over the phone & via email but some face-to-face) to internal users at all levels within the business.

This is a highly interactive and fast-paced role where you'll be working with a motivated and passionate team who love what they do.

Key technologies you'll be working across include:

  • Windows 7/8
  • Active Directory administration
  • Office 365
  • Exchange
  • Mobility - iPhone, IPad, Android
  • Microsoft Office applications (Office, Word, Excel, OneNote etc.)
  • Internal applications
  • Multifunction printers and scanners
  • IP phones
  • Service Now ticketing system

ARE YOU SUITABLE FOR THIS ROLE?

The following skills / knowledge / experience / traits are required:

  • 6-12 months practical IT support experience with Microsoft technologies.
  • Strong customer service focus and excellent communication skills.
  • Demonstrate motivation and commitment.
  • A desire and hunger to progress your IT career.
  • Desirable - relevant certifications/qualifications (e.g. Cert III in IT etc)

This role is based in the heart of the Sydney CBD and is offering $55,000 (including super).

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/sydney



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