Implementation / Support Technician


Salary:

$65000 - 70000 / annum

Location:

Sydney CBD

Date posted:

May 22

Employment type:

Permanent

Job Reference:

BBYX230520171

Specialisation:

IT & Technology


Description

The Company

This company operates ANZ wide, providing document management software for Legal companies. It is a growing business, having increased revenue by 50% in the last year.

The Role

In this role you will be working as the primary technical support person desk, implementing, troubleshooting and supporting software/applications. It will involve a mix of remote, face-to-face and over the phone support to users across the business.

  • Liaising with clients to understand their requirements for the software
  • Training end users on software and supporting it
  • Knowledge and experience in SQL
  • Experience with report writing
  • Basic programming skills

About You

Having demonstrated strong experience in an IT support role, you will understand the fundamentals of a customer-focused service desk to ensure application comprehension and functionality.

You will have:

  • Excellent written & verbal communication skills;
  • Bachelors/Qualifications/Certifications in IT
  • A strong customer service mentality and drive;

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



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