Helpdesk Analyst | Sydney CBD | Immediate Start |


Salary:

$28.00 / hour

Location:

Sydney CBD

Date posted:

September 11

Employment type:

Project

Job Reference:

NC10101

Specialisation:

IT & Technology


Description

The Company

Our client is a growing company looking for your brilliance as a Help Desk Analyst to support local and field users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.

The Role

In the fast-paced role you will respond to and follow up on technical help tickets submitted via phone, email, and walk-ups, as well as providing IT support for Windows, Microsoft Office, and a variety of other applications used internally. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems.

Your Profile

  • Brilliant experience installing and configuring Windows OS, networked and local printers, and business applications.
  • Experience in Windows 7 administration and bug-fixing in an Active Directory environment.
  • Outstanding analytical skills in Microsoft Office applications.
  • Experience with IT support ticketing systems.
    • Good knowledge of basic TCP/IP networking concepts.
    • Ability to create test transactions and run tests to find errors and confirm programs meet specifications and regulatory compliance.
    • Experience in training end users to use programs.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



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