ECM System Administrator

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Salary : $90000 - $110000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : JBXY1004
Job Classification : IT & Technology

Description :


This company is a Management Consulting firm who employs more than 300+ staff across Australia and has an impressive 30 year history.

They now require an additional staff member to join their IT team in their North Sydney office which is very close to the North Sydney train station.


As the Enterprise Content Management (ECM) Administrator you will take full ownership and become the SME of the ECM system (OpenText Content Server).

You'll be supporting 300+ users spread across Australia via face-to-face and phone support.

Key elements of the role include:

  • Support, server administration/configuration, staff training and enhancement of the ECM system.
  • Build then implement an improvement roadmap to the ECM system.
  • Ensure the application is running smoothly (server maintenance & patching etc.)
  • Database administration, migration, & support as needed.
  • Upcoming projects include:

- OpenText Content Server upgrade

- Gain an understanding of how users utilize the system and improve functionality.

- Process documentation (e.g. standard operating procedures & instructions)

- Facilitate user application training (1 on 1 and group-based)


  • This role is suitable for a System Administrator / Application Support professional experienced with the support, maintenance and enhancement of OpenText Content Server.
  • Working knowledge of web protocols.
  • Understanding/knowledge of Microsoft SQL & JavaScript.
  • Experience proactively analyzing then suggesting improvements to a system is a must.
  • Capable of working in a small team inside a mid-sized business.
  • Comfortable providing over-the-phone and face-to-face user training and support.
  • Friendly yet relaxed personality.

This is a full time permanent role based close to North Sydney train station and is offering $90,000 - $110,000 (including super) - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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