Desktop Support Engineer - End User Focus


Salary:

$75000 - 85000 / annum

Location:

Sydney CBD

Date posted:

July 10, 2018

Employment type:

Permanent

Job Reference:

JBYYY1107

Specialisation:

IT and technology


Description

THE COMPANY

This company is a very well-known ASX-listed Financial Services organization who employ 700+ staff across Australia.

They offer a positive and motivating team culture with clear career progression opportunities and the ability to be immersed in some very interesting and cutting-edge technologies.

THE ROLE

End-user focused position where you'll be working in a team and providing level 1-3 Desktop Support (face-to-face and remotely) to 700 internal users at all levels of the business.

You'll be participating in an after-hours on-call roster (paid) every 4-5 weeks and be required to travel to an additional site near St Leonard's/North Sydney once every 4-5 weeks.

This is a very broad role where you'll be supporting, troubleshooting, installing and configuring the following:

  • Windows 10
  • Active Directory & Group Policy
  • Exchange
  • Office 365
  • Office 2016
  • PowerShell scripting
  • SCCM (software packaging & software deployment)
  • Cisco telephony
  • Laptops
  • Audio Visual including videoconferencing
  • Mobility - iPhones / Android

A SUITABLE CANDIDATE?

Suitable for a self-starter and customer service-focused Desktop Support / End User Support professional with proven experience inside a mid-sized yet complex enterprise environments.

It's ideal for someone who enjoys a broad + varied role and who's happy providing level 1-3 Desktop Support to end users.

The following is required:

  • Proven experience providing level 1-3 Desktop Support.
  • Strong support and troubleshooting skills across Windows 10; Active Directory; Exchange; Microsoft Office; IP Telephony, mobility; and Audio Visual (AV).
  • Display excellent troubleshooting and problem-solving skills.
  • Professional presentation with clear and confident communication and customer service abilities.
  • SCCM exposure is beneficial.
  • PowerShell scripting skills are beneficial.
  • Friendly and down-to-earth personable who is able to have a laugh!

This is a full time permanent role in the Sydney CBD and is offering $75,000 - 85,000 (including super) + on-call - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney



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