Desktop Support Analyst


Salary:

$60000 - 65000 / annum

Location:

Sydney CBD

Date posted:

31 October 2018

Employment type:

Permanent

Job reference:

RS112266

Specialisation:

IT and technology


Description

THE COMPANY

This company is a large distributor world-wide delivering cases to restaurants each year with over 60 distribution centres in 19 countries.

THE ROLE

As the Desktop Support Analyst, you'll be required to work in a team environment and engage with internal customers both over the phone and face to face.

You'll be responsible for the support, troubleshooting, installation, configuration, and ongoing usability of the following:

  • Windows 7 / 8.1 / 10
  • Active Directory & Group Policy
  • Exchange / Office 365
  • MS Office 2016
  • Cisco telephony
  • Laptops & Desktop hardware (HP & Dell)
  • Audio Visual including videoconferencing
  • Mobility - iPhones / Android
  • Network printers
  • Wireless & VPN troubleshooting
  • Experience with Exchange, Backups and Monitoring Tools

A SUITABLE CANDIDATE?

Suitable for a self-starter and customer service-focused Desktop Support / End User Support professional with proven experience inside complex enterprise and professional environments.

The following is required:

  • Proven experience providing Desktop Support.
  • Strong support & troubleshooting skills across Windows 10; Active Directory; Exchange; MS Office; IP Telephony, mobility; and AV.
  • Troubleshooting and problem-solving skills.
  • Professional presentation with clear and confident communication and customer service abilities.
  • JDE knowledge is preferred but not essential

.

This is a full-time permanent role in the heart of the Sydney CBD and is offering $60,000 - $65,000 (plus super).

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



Sydney

Level 24
1 Martin Place
Sydney NSW 2000
02 9241 6255
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