Client Services Manager | Corporate Banking | New role


Salary:

$90000 - 110000 / annum

Location:

Sydney CBD

Date posted:

13 December 2017

Employment type:

Permanent

Job Reference:

13200PR


Description

The Company

The company is a renowned global bank

The Role

The role, reporting to the Branch Manager, will be responsible for the coordination of clients and liaison between the local and regional/global offices

Detailed responsibilities include:

  • Be the contact person for clients with regard to commercial matters in accordance with relevant guidelines
  • Gather relevant information to provide administrative support for the team for acquisition purposes and for the preparation and administration processes such as credits and KYC
  • Responsible for carrying out administrative tasks in relation to contacts with clients and prospects
  • Provide the link between Australian clients and regional operations ensuring timely execution of loan and deposit drawdown and repayments and other client requirements
  • Monitor and evaluate all Service Level Agreements (SLAs) between the Sydney branch and regional HQ
  • Provide regular reports and analysis on SLA performance to the Local Risk Committee and branch management
  • Provide input to the implementation of operational risk frameworks

Your Profile

The role will suit an ambitious and energetic Client Services professional looking to further their career in banking.

  • Over 5 years of experience in a middle office role in a Corporate or investment Bank
  • Demonstrated knowledge of Corporate Banking products and services
  • Experience with Service Level Agreements
  • Ability to assess system requirements and implement changes
  • Strong people management and mentoring skills
  • Strong team player with the ability to work to satisfy client requirements
  • Very strong interpersonal skills
  • Fluency and with strong persuasive skills in English

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Paul Ridley in our Sydney office on 02-9240-0455.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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