Application Support


Salary:

$80000 - 85000 / annum

Location:

Sydney CBD

Date posted:

28 June 2019

Employment type:

Permanent

Job reference:

IM250229

Specialisation:

IT and technology


Description

THE COMPANY



This company is a recognized consultancy firm providing software solution support to professional enterprises. Employing over 300 staff across Australia, this consultancy firm is looking to employ an Application Support Analyst to be a part of their team on permanent basis.



THE ROLE




The Application Support Analyst recruited will be, providing face to face and remote support to external customers ensuring connectivity and application functionality. Growth is inevitable in this role, with training and ongoing support provided.





Responsibilities include:




  • Troubleshoot and resolve issues relating to customer network access and network connectivity issues

  • Troubleshoot and resolve customer's application performance issues

  • Providing user and functional support to customers

  • Support network infrastructure

  • Customer user account creation, modification, administration etc.

  • Aiding customers with connecting to the trading platform

  • Offering new and innovative technology solutions to customers




YOUR PROFILE



This role would be the right fit for an enthusiastic individual who has excellent customer service skills whilst being able to demonstrate logical problem solving / troubleshooting skills and is looking forward to kick starting their IT career within the financial services & trading industry.




The following is required:




  • Proven experience in IT Application Support within the Financial, Insurance or Consultancy industry

  • Show fundamental networking knowledge with TCP/IP, routing protocols etc



  • Excellent customer service & communication skills



  • Displays willingness to learn

  • Experience with SCCM, PowerShell and SQL

  • Resilient, hardworking and motivated personality







*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.



Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.


Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney

Requirements
Application Support Consultancy firm


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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