Application Support


Salary : $50000 - $60000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : BBYX07022017
Job Classification : IT & Technology

Description :

THE COMPANY

Established for 25 years, this software company has developed an employee management application that offers specialized business solutions to their customers

THE ROLE

In this role you will be working as part of the application team service desk, supporting and troubleshooting their unique application software. It will involve a mix of remote, face-to-face and over the phone support to users across the business.

Responsibilities of this role include:

  • Analyzing and resolving customers' software issues;
  • Using a variety of remote support applications to connect to and assist customers;
  • Installing and maintaining software and various related components when required;
  • Creating and populating customer databases.

A SUITABLE CANDIDATE?

Having demonstrated strong experience in an IT support role, you will understand the fundamentals of a customer-focused environment to ensure application comprehension and functionality.

You will have:

  • Excellent written & verbal communication skills;
  • A strong customer service mentality and drive;
  • Good technical knowledge utilizing and supporting an in-house developed applications;

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney

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Sydney

MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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