Application Support


Salary:

$50000 - 60000 / annum

Location:

North Shore

Date posted:

November 14

Employment type:

Permanent

Job Reference:

BBYX07022017

Specialisation:

IT & Technology


Description

The Company:

Our client is an established Resource Management company is situated within the textiles industry, reaching a global scale with over 100 sites across Australia, Asia and Europe. They are super passionate about what they do and continue service long existing customers, year on year as they now look to appoint a new Application Support to the team.

Essence of the role:

In this role you will be working as part of the Applications Team service desk, supporting and troubleshooting the internal ERP and other in-house applications. It will involve a mix of remote, face-to-face and over the phone support to users across the business.

The day to day:

  • Training users on the internal ERP software;
  • Level 1 and 2 support across the internal ERP application;
  • Supporting multiple users over the phone and deskside;
  • Working in a close knit team, bringing tickets to resolution;
  • Documentation and logging of user tickets.

Is this the role for you?

Having demonstrated strong experience in an IT support role, you will understand the fundamentals of a customer-focused service desk to ensure application comprehension and functionality.

You will have:

  • Excellent written & verbal communication skills;
  • A strong customer service mentality and drive;
  • Good technical knowledge utilizing and supporting an ERP;
  • A 'can do' attitude and proven interest in the application space;
  • Knowledge and experience in Microsoft technologies.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney



Sydney

Level 24 1 Martin Place Sydney, NSW 2000 02 9241 6255
Accounting Clerk
Inner Suburbs Perth
Temporary
November 20, 2017
Credit Controller | $28 per hour plus super - temp
Eastern Suburbs Melbourne
Temporary
November 19, 2017
Payroll Professional | $32.50 per hour
Eastern Suburbs Melbourne
Temporary
November 19, 2017
Receptionist/EA | $55k - $65K package | CBD Location
Melbourne CBD
Permanent
November 19, 2017
Database Analyst Excel | Wholesale | Melb Inner Suburbs
Inner Suburbs Melbourne
Permanent
November 19, 2017
Executive Assistant | Contract Role | ASAP Start
Melbourne CBD
Temporary
November 19, 2017
Change Manager | CBD | Day Rate (6-12 Months)
Melbourne CBD
Project
November 17, 2017
Business Analyst
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Engineer Level 2 - 3
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Administrator
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Engineer
Joondalup
Permanent
November 17, 2017
Wanted - Working Holiday Candidates With Accounts Experience
Melbourne CBD
Temporary
November 17, 2017
Accounts Receivable Officer | CBD | 4-6 months Immediate
Melbourne CBD
Temporary
November 17, 2017
Payroll Officer | CBD Fringe | Full Time 5 month Assignment
Melbourne CBD
Temporary
November 17, 2017
Commercial Analyst
Inner Suburbs Perth
Permanent
November 17, 2017
See more jobs >