IT Service Desk Analyst - Mascot


Salary:

$27.00 - 30.00 / hour

Location:

Southwestern Sydney

Date posted:

June 29, 2018

Employment type:

Project

Job reference:

068000010515730

Specialisation:

IT and technology


Description

The Role

You will be working across a Windows environment supporting Microsoft Technologies and have a solid technical background, enjoy working with people and interacting with the business. We are looking energetic and quick thinkers who are happy to offer phone and face to face customer service to all users within the business.

Key responsibilities include:

  • Supporting and troubleshooting various Microsoft technologies at Level's 1 & some Level 2;
  • Face-to-face, remote and call support across desktops, peripherals, various internal business application support.
  • Responding to tickets promptly through excellent customer service;
  • Working across: Active Directory, Windows 10, Office 365, Exchange
  • Experience with Service Now ticket management is highly desireable

Your Profile

You must have outstanding customer service as well as excellent written and verbal communications skills to be able to perform in this role. In return you will be rewarded with a fun working environment with the opportunity to develop your skill as an IT Service Desk Analyst.

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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