MSP Experienced Technical Support Engineer

Salary : $65000 - $75000
Location : South Eastern Suburbs Melbourne
Post Date :
Employment Type : Permanent
Job Reference : 104419TW
Job Classification : IT & Technology

Description :

The Company

This is an opportunity to join a dynamic and professional IT managed service provider based in the south-eastern suburbs who have a growing portfolio of clients across a range of industries.

The Role

The primary requirement for this position is to provide IT support to a range of client's Microsoft environments.

You will be responsible for the operation and maintenance of the IT systems, networks and overall infrastructure of clients. Continual provision of end-user support and taking ownership of migration and upgrade projects will also be a key element of the role.

More specific duties are highlighted below:

  • Operate, maintain and support LAN/WAN/routers/firewall
  • Supporting virtual environments
  • Troubleshooting issues across Windows Servers, Exchange and SQL
  • Acting as a "trusted advisor" to clients and delivering excellent customer service
  • Create and maintain backup and disaster recovery plans

Your Profile

You will be a team player that takes pride in delivering first rate service. Ideally you possess a Tertiary Degree in Technology and relevant certifications.

Experience in a similar role within a managed service provider is a must including experience with network administration (routers, firewalls, and switches), server maintenance (Windows 2003/2008/2012), Exchange, Group Policies and AD and virtualization administration.

You must also have:

  • A positive and motivated 'hands-on' attitude.
  • Strong technical proficiency in all areas of IT infrastructure.
  • A passion to develop and grow on a personal level.
  • Be autonomous in your problem solving approach.
  • Great verbal and written communications
  • An ability to work under pressure

Apply Today

If you feel you meet the requirements of this role please apply today.

Ref: 104419TW

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Melbourne

Level 39
140 William Street
3000 Melbourne
Phone : 03 9691 3631

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