Customer Service - NDIS


Salary:

$50,000.00 - $55,000.00 / annum

Location:

SE Suburbs Melbourne

Date posted:

18 July 2019

Employment type:

Temporary

Job reference:

06830-0011037397

Specialisation:

Administration


Description

The Company
Join a not for profit business with 70 years of success behind them. This company pride themselves in caring for older residents, children, and people living with disability. They are now looking to expand their Customer Service team by 2, with ongoing support and growth opportunities for the right candidate.


The Role



  • Manage all inbound calls and emails in a timely and professional manner

  • Providing accurate advice and information on the company's NDIS products/services

  • Onboarding and enrolling new participants

  • Building and maintaining relationships

  • Following guideline, policies and procedures

  • Regular outbound follow ups

  • Supporting the sales and marketing team

  • General ad hoc administrative duties


Your Profile



  • Experience in an inbound customer service environment

  • Excellent interpersonal and communication skills

  • Ability to problem solve and work towards deadlines

  • Caring and empathetic nature

  • Team Player

  • Proficient in the MS Office Suite


What's on Offer?



  • An ongoing opportunity for the right candidate

  • Hours of 9:30am-5:30pm

  • Ability to work from home 1 day per week AFTER a probationary period/manager's approval

  • Salary packaging

  • Close to public transport







Apply Today
Please send your resume by clicking on the apply button or for further information, contact us and ask to speak to the Office Team on 03 9239 8100.

Job Reference Number:
06830-0011037397




Mount Waverley

Suite 42, Central 2
1 Ricketts Road
Mount Waverley VIC 3149
au
03 9239 8100
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