Credit Operations Specialist (Collections)
$60,000.00 - $65,000.00 / annum
SE Suburbs Melbourne
5 July 2019
Finance and accounting
Our client is a growing, dynamic technology company with a passion for customer service. This organisation has quickly grown to become the provider of choice for businesses across a wide range of industries. An opportunity for an experience collections professional is available to join their team.
As the Credit Operations Specialist, you will be responsible for assisting customers with maintaining their payment arrangements. You will be comfortable with making outbound calls in addition to attending to queries received through inbound phone lines and email. The role will touch end-to-end processes from early arrears through to default listing.
- Outbound collection calls (average 70-90 per day)
- Cross-functional support into customer service activities
- Email inbox management
- Creation of final demand letters
- Case management follow through
You must be available to work on a rotating roster with hours ranging from 9.00am - 9.00pm Monday to Sunday with the standard two days off depending on your roster.
You will have demonstrated experience in a similar role, preferably with end-to-end collections in financial services / consumer credit. You will thrive working in a fast-paced environment and be passionate to work in a young, vibrant and dynamic team.
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.
Mount WaverleySuite 42, Central 2
1 Ricketts Road
Mount Waverley VIC 3149
au 03 9239 8100