Credit Operations Specialist (Collections)


Salary:

$60,000.00 - $65,000.00 / annum

Location:

SE Suburbs Melbourne

Date posted:

5 July 2019

Employment type:

Permanent

Job reference:

06830-0010942075

Specialisation:

Finance and accounting


Description

The Company
Our client is a growing, dynamic technology company with a passion for customer service. This organisation has quickly grown to become the provider of choice for businesses across a wide range of industries. An opportunity for an experience collections professional is available to join their team.


Your Role
As the Credit Operations Specialist, you will be responsible for assisting customers with maintaining their payment arrangements. You will be comfortable with making outbound calls in addition to attending to queries received through inbound phone lines and email. The role will touch end-to-end processes from early arrears through to default listing.



  • Outbound collection calls (average 70-90 per day)

  • Cross-functional support into customer service activities

  • Email inbox management

  • Creation of final demand letters

  • Case management follow through


You must be available to work on a rotating roster with hours ranging from 9.00am - 9.00pm Monday to Sunday with the standard two days off depending on your roster.


Your Profile
You will have demonstrated experience in a similar role, preferably with end-to-end collections in financial services / consumer credit. You will thrive working in a fast-paced environment and be passionate to work in a young, vibrant and dynamic team.




Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.


Job Reference:
06830-0010942075



Mount Waverley

Suite 42, Central 2
1 Ricketts Road
Mount Waverley VIC 3149
au
03 9239 8100
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