Contact Centre Operator


Salary:

$25.15 - 26.43 / hour

Location:

SE Suburbs Melbourne

Date posted:

16 July 2019

Employment type:

Temporary

Job reference:

06830-0011043073

Specialisation:

Administration


Description

The Company
Our client is a well-established business that services in the Automotive Industry, due to the growth of the business they currently are looking for an experience and personable Contact Centre Officers to join their team on an ongoing basis.


The Role
Previous experience in a Customer Service role is essential. You must possess SAP/Pronto skills and experience.



  • As the first point of enquiry you will continually provide exceptional customer care.

  • Sales order processing from receipt through to dispatch

  • Order products and ensure consistent stock levels are maintained at all times using stock analysis and forecasting

  • Raise purchase orders

  • Finalising quotes using Salesforce

  • Control of packaging and dispatch processes ensuring time frames are met and exceeded where possible

  • Liaising with freight companies, monitoring customer delivery dates, following up on delays

  • General Ad hoc administration duties as required


Your Profile
You will have strong and confident communication skills. You will have proven experience ideally in a similar role. You must have a strong customer service focus, be a self-starter and highly organized. This role will require you to be available for rotating shifts!


This role is starting immediately and you will need to have your own vehicle as this role isn't accessible by public transport.



Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100 and ask to speak to the Office Team.


Job Reference Number: 06830-0011043073




Requirements
SAP, Pronto, Customer Service, Inbound Calls


Mount Waverley

Suite 42, Central 2
1 Ricketts Road
Mount Waverley VIC 3149
au
03 9239 8100
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