Junior Application Support Analyst


Salary:

$50000 - 60000 / annum

Location:

Ryde

Date posted:

October 11

Employment type:

Permanent

Job Reference:

JBYX1210

Specialisation:

IT & Technology


Description

THE COMPANY:

This company has been in operation for over 100 years and has firmly established themselves as the leader in their field.

They employ more than 1200 staff across Australia & New Zealand and have a strong presence in North America, Europe and the Asia Pacific.

THE ROLE:

As the Application Support Analyst you'll be working in a team who provide mainly remote (and some face-to-face) support for 1200 users across Australia & New Zealand.

Applications supported include an in-house ERP + CRM, sales apps and various business apps.

Duties include:

  • Managing tickets on the Service Desk
  • Troubleshooting level 1-3 Application Support issues.
  • Improving processes
  • Training users
  • Supporting users at all levels in the business.
  • Occasional travel to sites (if needed)

This is a newly created role to assist with increased workload.

Full training on company specific applications will be provided.

WHAT'S ON OFFER?

  • Career development opportunities
  • Training on applications.
  • Fantastic company culture where you'll be surrounded by motivated and friendly people who love what they do.
  • Work/life balance.
  • Free on-site parking and close to the train line.
  • Work as a part of the ANZ IT team.
  • $50,000 - $60,000 (including super).

ARE YOU SUITABLE?

Suitable for a strong up-and-coming IT Support candidate, ideally with exposure to supporting internal applications.

The following is required:

  • 6-12 months + Applications Support or IT Helpdesk experience
  • Strong work ethic
  • Proven IT troubleshooting skills.
  • Ability to be proactive and take the initiative to problem solve
  • Excellent communication skills (verbal & written)
  • Experience operating in an ITIL framework

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



Sydney

Level 24 1 Martin Place Sydney, NSW 2000 02 9241 6255
Receptionist
Brisbane CBD
Temporary
December 11, 2017
Bookkeeper - 2 days per week - CBD - Temp
Melbourne CBD
Temporary
December 11, 2017
Payroll Officer
Melbourne CBD
Temporary
December 11, 2017
Financial Analyst
Sydney CBD
Temporary
December 11, 2017
Commercial Analyst
North Sydney
Temporary
December 11, 2017
Financial Accountant
Inner West Sydney
Permanent
December 11, 2017
Desktop Support | Not for Profit Company
Inner Suburbs Brisbane
Project
December 11, 2017
Helpdesk Support | Leading Edge Technology
Inner Suburbs Brisbane
Project
December 11, 2017
Finance Officer
Brisbane CBD
Temporary
December 11, 2017
Administration Assistant
Melbourne CBD
Permanent
December 11, 2017
Systems Accountant | ASX Listed Company
Brisbane CBD
Permanent
December 11, 2017
Senior Systems Engineer | North Sydney | 6-12 to perm
Sydney CBD
Permanent
December 11, 2017
Business Analyst | Financial Services
Sydney CBD
Permanent
December 11, 2017
Commercial Finance Analyst | Retail | Macquarie Park
Inner West Sydney
Permanent
December 11, 2017
See more jobs >