Junior Application Support Analyst


Salary:

$50000 - 55000 / annum

Location:

Ryde

Date posted:

September 06

Employment type:

Permanent

Job Reference:

JBYX0709

Specialisation:

IT & Technology


Description

THE COMPANY:

This company operates in the manufacturing industry, employs 1200 staff across Australia, New Zealand and the Asia Pacific, and has been in operation for over 100 years!

They are located near Pymble on the North Shore and offer free on-site parking + are close to the train station (N1 line).

THE ROLE:

This is a graduate level IT Support position that offers full training and continued development opportunities.

You'll be working in a team and responsible for providing remote and face-to-face support for a number of internal business software applications.

Duties include:

  • Managing tickets on the IT Service Desk
  • Diagnose, troubleshoot and resolve level 1 & 2 application / software issues.
  • Training users
  • Supporting internal users at all levels in the business and providing outstanding customer service.
  • Occasional travel to sites (if needed)

ARE YOU SUITABLE?

This role is suitable for a strong up-and-coming IT Support candidate who wants to further their career in an established global business.

Suitability will be determined around an individual's drive, intelligence, initiative, personality, and customer service abilities.

The following is required:

  • 6-12 months corporate IT Support experience
  • Great problem solving abilities
  • Proven time management skills
  • Strong work ethic
  • Demonstrated ability to diagnose and troubleshoot IT issues.
  • Excellent communication skills (verbal & written).
  • Relevant IT qualifications (IT degree, IT Diploma etc).

This is a full time permanent role located near Pymble on the North Shore and is offering $50,000 - 55,000 (plus super) - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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