IT Manager

Location : Ryde
Post Date :
Employment Type : Project
Job Reference : DA010101
Job Classification : IT & Technology

Description :


  • Active Directory and User Administration
  • Distributed Private Network (8 sites) & VoiP telephony services
  • Infrastructure Services (20 servers)
  • Key Business Applications including SAP Business One, Salesforce & QlikView
  • Apple (iPhones / iTunes) management and troubleshooting

IT Operational Support

  • Ensure the delivery of operational services to the agreed Service Level Agreements, including monitoring and reporting of the IT suppliers' delivery to their agreed SLA's.
  • Accountable for the successful implementation of project change into the operational environment and work with the business to communicate and ensure the business users can leverage the new/updated capabilities.
  • Reporting to the CFO and EMT of the key IT operational metrics
  • IT / Systems Administration where required to support the business request / issues

IT Project Delivery:

  • Project Management for the portfolio of projects that the EMT agree to execute
  • Leverage their Business Analysis and Solution Architecture capabilities to work with the business to identify the best IT solution to meet the business requirements
  • Provide software development capabilities (SAP Business One & Salesforce) to support the update / configuration of key systems
  • Work with the key IT suppliers to deliver their project tasks, including software development and testing to the agreed timelines and quality expected
  • Ensure the appropriate testing is completed to deliver quality code is implemented
  • Provide weekly (to CFO) & monthly (to EMT) updates on project delivery status and escalate any issues to the CFO in a timely manner

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