Cloud Application Support Consultant (L3)


Salary:

$110000 - 120000 / annum

Location:

Ryde

Date posted:

23 October 2018

Employment type:

Permanent

Job reference:

12222MB

Specialisation:

IT and technology


Description

A very exciting opportunity has arisen for a talented Level 3 Application Specialist to drive cloud adoption through the business.

Working towards a Digital Workplace, this will be a hybrid role that will require you to provide Level 3 support across all internal business applications, Problem & Change Management, but also be able to some ad hoc development work when customisations are required for initiatives and developments.

With Cloud adoption being the driving force of this role, any exposure to cloud products will be hugely advantageous.

Skill set / Experience needed;

  • Experience working in a Microsoft centric environment
  • Experience working in an ITIL/ITSM environment
  • Experience operating in an Agile framework (Jira, Confluence)
  • Support and maintenance of SQL databases
  • Support and enhancement of cloud products - Office 365, MS Teams, SharePoint Online
  • Deliver high quality technical level 3 application support to business users
  • Strong system administration expertise
  • Supporting Document Management systems is highly desirable
  • Documentation and communication of IT application artefacts, plans and schedules at all stages of IT system lifecycle (development, testing, UAT and deployment)
  • Strong ability to understand business needs and translate these into realistic IT solution oriented requirements
  • Experience working across multiple locations, with multiple stakeholders
  • Working with 3rd party vendors and products
  • Strong SQL skills
  • Strong analytical and problem-solving skills
  • Working in a corporate, structured environment

Essentially you will be working as a Level 3 Application Consultant/System Administrator - acting as an internal advisor to the business on IT application issues.

Key Tools / Applications - iManage, BigHand, O365, SharePoint Online, JIRA, Confluence, FIM

This is a global business with bags of opportunity for the right candidate.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services https://www.roberthalf.com.au/sydney



Sydney

Level 24
1 Martin Place
Sydney NSW 2000
02 9241 6255
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