L2/3 Desktop Support Analyst


Salary:

$38 - 38 / hour

Location:

Perth

Date posted:

20 June 2019

Job reference:

60090-0010705716


Description



The Company



Our client is a well-established enterprise company looking for your brilliant skill as a Desktop Support Technician. This will be an initial 3-month engagement and is highly likely to extend based in Perth CBD.



The Role



Primary Duties include:




  • Providing L2/3 Support for internal and external users over the phone, face to face or remotely.

  • Troubleshoot and fix any hardware, software or accessory related issues.

  • Deliver break/fix support and root cause analysis.

  • Server and backup management.

  • Setting up workstations and rolling out applications with SCCM.

  • Be the key contributor of all desktop, laptop and mobile phone related mini-projects and rollouts



Your Skills & Experience




  • Have a minimum of 2 years' experience in a L2 or L2/3 Desktop Support role.

  • Any IT related certifications will be highly regarded.

  • Highly skilled with Windows 7/10, Active Directory and Office 365.

  • Experience with Windows Server and any backup solutions.

  • Experience supporting AV equipment will be favorable.

  • Brilliant communication skills to write reports, professional emails, and user instructions.

  • Good time management skills - able to thrive under pressure.

  • Ability to work autonomously.



About you



You can perform well under pressure and able to work in a team or autonomously. You must be able to multi-task and possess outstanding troubleshooting abilities. The right candidate will have a great work ethic and be willing to do whatever it takes to deliver tasks/projects on time.



What's on offer?




  • 3-month initial contract with potential to extend.

  • A workplace that is easy to access via public transport.

  • Supportive and friendly workplace culture.


How to Apply:


Please click the 'Apply for this job' button above or contact Jordan Cheah from Robert Half for a confidential discussion:



Learn more about Robert Half: https://www.roberthalf.com.au/perth



Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

Requirements
Windows 7/10 Office 365 Microsoft Office Active Directory Group Policy Windows Server Veem Backup exec ITIL Webex


Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
au
08 6430 6801
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