Desktop Support Technician
$65,000.00 - $75,000.00 / annum
Inner Suburbs Perth
8 August 2019
IT and technology
- Provide exceptional Level 1 and 2 support to the growing customer base.
- Be the first point of contact on the phones for all troubleshooting, software updates and technical issues.
- Promote a culture focused on high quality customer service.
- Assessing and escalating issues where necessary.
- Reporting to Service Delivery Manager as required.
- 1 - 2 years' experience as the first point of contact for troubleshooting issues in a similar MSP role.
- Experience working with Labtech and ConnectWise ticketing systems.
- University Degree or equivalent Certifications in IT are highly desirable.
- Outstanding written and verbal communication skills.
- Team player with a can-do attitude and a desire to provide quality service to all valued clients.
How to Apply:
Please click the 'Apply for this job' button above or contact Brett Marris from Robert Half for a confidential discussion:
Learn more about Robert Half: https://www.roberthalf.com.au/perth
PerthLevel 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
au 08 6430 6801