Desktop Support Technician


Salary:

$65,000.00 - $75,000.00 / annum

Location:

Inner Suburbs Perth

Date posted:

8 August 2019

Employment type:

Permanent

Job reference:

60090-0010723094

Specialisation:

IT and technology


Description



The Role:



  • Provide exceptional Level 1 and 2 support to the growing customer base.

  • Be the first point of contact on the phones for all troubleshooting, software updates and technical issues.

  • Promote a culture focused on high quality customer service.

  • Assessing and escalating issues where necessary.

  • Reporting to Service Delivery Manager as required.



Your Profile:



  • 1 - 2 years' experience as the first point of contact for troubleshooting issues in a similar MSP role.

  • Experience working with Labtech and ConnectWise ticketing systems.

  • University Degree or equivalent Certifications in IT are highly desirable.

  • Outstanding written and verbal communication skills.

  • Team player with a can-do attitude and a desire to provide quality service to all valued clients.



How to Apply:


Please click the 'Apply for this job' button above or contact Brett Marris from Robert Half for a confidential discussion:





Learn more about Robert Half: https://www.roberthalf.com.au/perth

Requirements
Office 365, ConnectWise, Labtech, AD, DNS, DHCP


Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
au
08 6430 6801
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