Service Desk Analyst

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Salary : $50000 - $50000
Location : Parramatta
Post Date :
Employment Type : Project
Job Reference : JBYX2308
Job Classification : IT & Technology

Description :


This large and well-known ASX-listed Healthcare company employs 1500+ staff across Australia and New Zealand.

They now require a Service Desk Analyst on a 6 month fixed term contract to join their IT team located in Western Sydney.


As the Service Desk Analyst you will be working in a large Service Desk Team and be responsible for providing level 1 IT support + troubleshooting for 1500 internal users in 400 locations across Australia.

This is a 6 month contract to cover an internal staff member who has been seconded to a project.

Depending on your performance and business needs, the company will do it's best to either extend or make this role permanent.

You'll be providing level 1 IT support across:

  • Windows 8 / 10
  • Active Directory
  • Outlook
  • Microsoft Office
  • Basic networking - TCP/IP
  • Network printers
  • Hardware and peripherals


The following is required:

  • 12+ months+ Level 1 IT Support experience troubleshooting and supporting Microsoft technologies (AD, Outlook, Windows etc)
  • Excellent customer service abilities
  • Strong problem solving abilities
  • Proactive and a 'can do attitude' to solving problems
  • Friendly, energetic and approachable personality

This is a 6 month fixed term contract offering $50,000 (+ super). It is located in Western Sydney and has free on-site parking available.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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