Service Desk Analyst - Parramatta


Salary:

$26.00 - 30.00 / hour

Location:

Parramatta

Date posted:

20 August 2018

Employment type:

Project

Job reference:

068000010585913

Specialisation:

IT and technology


Description

The Role

The Service Desk Analyst will be responsible for delivering quality service outcomes to the customer. This is achieved through working collaboratively with internal and external stakeholders to ensure we exceed customer expectations.

Key responsibilities include:

  • Customer Service
  • Technical Support
  • Application Support
  • Desirable skills; Jira, Confluence, DMS (Dealer Management Software) or CRM support

Your Profile

It is expected that the incumbent has 1-2 years' experience in a proactive service environment exceeding customer expectation, where it was necessary to build relationships with regular contacts. Communication both written and verbal must be a strength of the incumbent.

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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