Product Owner, CX


Salary:

$115000 - 125000 / annum

Location:

Parramatta

Date posted:

15 April 2019

Employment type:

Permanent

Job reference:

120569

Specialisation:

IT and technology


Description







An award-winning client are looking for a Customer Experience focused Product Owner to join their team and become part of their exciting journey.



The company, who are a Technology focused Insurance company, are looking for the Product Owner to be a crucial member of the CX team, being responsible for driving key solutions and changes to deliver the best customer focused delivery from a B2B2C perspective. The company offer a quality product and want to ensure the experiences matches the quality of the product.



Working closely alongside both a development team based offshore and local resources, you will partner with external stakeholders to; implement the latest technologies, take ownership of roadmaps and consistently improving the customers journey and experiences.



The right candidate will have;




  • Previous experience working with offshore development teams

  • Previous experience as a customer focused Product Owner, being able to take ownership and manage the full overall experience

  • Have excellent stakeholder / communication skills to work with brokers and really dig down deep to find out what they are looking for

  • Passionate about putting the customer first

  • Previous experience in a B2B2C environment would be highly beneficial

  • Previous experience working in fast paced environments and working with offshore development teams would be highly beneficial

  • Experience implementing agile principals

  • Excellent communication skills

  • Not afraid to wear multiple hats and assist where needed.


Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.


Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/sydney




Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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