Product Owner, CX


Salary:

$115000 - 125000 / annum

Location:

Parramatta

Date posted:

15 April 2019

Employment type:

Permanent

Job reference:

120569

Specialisation:

IT and technology


Description

An award-winning client are looking for a Customer Experience focused Product Owner to join their team and become part of their exciting journey.

The company, who are a Technology focused Insurance company, are looking for the Product Owner to be a crucial member of the CX team, being responsible for driving key solutions and changes to deliver the best customer focused delivery from a B2B2C perspective. The company offer a quality product and want to ensure the experiences matches the quality of the product.

Working closely alongside both a development team based offshore and local resources, you will partner with external stakeholders to; implement the latest technologies, take ownership of roadmaps and consistently improving the customers journey and experiences.

The right candidate will have;

  • Previous experience working with offshore development teams
  • Previous experience as a customer focused Product Owner, being able to take ownership and manage the full overall experience
  • Have excellent stakeholder / communication skills to work with brokers and really dig down deep to find out what they are looking for
  • Passionate about putting the customer first
  • Previous experience in a B2B2C environment would be highly beneficial
  • Previous experience working in fast paced environments and working with offshore development teams would be highly beneficial
  • Experience implementing agile principals
  • Excellent communication skills
  • Not afraid to wear multiple hats and assist where needed.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/sydney

Requirements
Product Owner, Insurance, FinTech, Customer experience, CX, Agile


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
SOE Engineer
Melbourne CBD
Project
18 June 2019
Senior Systems Engineer
Perth CBD
18 June 2019
Senior Sales Consultant l Professional Services
Brisbane CBD
Permanent
18 June 2019
Customer Service Agent - Front Office
Inner Suburbs Melbourne
Permanent
18 June 2019
Senior Consultant - Technology BI ML DATA
Brisbane CBD
Permanent
18 June 2019
Management Accountant
SE Suburbs Melbourne
Project
18 June 2019
Accounting Clerk
Northern Suburbs Perth
Temporary
18 June 2019
Credit Controller
Southern Suburbs Perth
Permanent
18 June 2019
IT Project Manager | Education Sector| $85-100k+Super
Melbourne CBD
Permanent
17 June 2019
Treasury Accountant
Inner Suburbs Brisbane
Permanent
17 June 2019
Junior Tax Accountant
Melbourne CBD
Permanent
17 June 2019
Finance Business Partner - Not For Profit
Inner Suburbs Melbourne
Permanent
17 June 2019
Temporary Receptionist / Administrator
Melbourne CBD
Temporary
17 June 2019
See more jobs >