Problem Coordinator | Parramatta CBD | 6 months contract
$28 / hour
June 29, 2018
IT and technology
CRM of automotive dealerships. They are looking for a problem coordinator, ideal someone from a application/product support background.
This person needs to have the ability to liaise with high level technical production teams and IT support/Service Desk people.
The person needs to take a holistic view of the whole environment and assess where the repeat technical support issues are being identified as consistent problems. Then report back to the support desk manager/senior management on a solution for the problems.
Currently we are using Jira for all the Service desk and development (Incident, Problem, Change, Requests, etc.)
MUST HAVE PR or AUSTRALIAN CITIZENSHIP
Please send your resume by clicking on the apply button or for further information, contact Nick Chua in our Sydney office on 02 9240 0444.
Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney