Network Engineer


Salary:

$500 - 650 / day

Location:

Parramatta

Date posted:

12 May 2019

Employment type:

Project

Job reference:

123456

Specialisation:

IT and technology


Description

The Company


Australian owned and operated managed services provider that provides a variety of technical support services and solutions for the corporate sector are in the market for a senior Network Engineer.



The Role



You will have a minimum of 3 years' experience working as Network Engineer in an MSP environment, whilst being able to provide exceptional customer service to ensure all Stakeholders expectations are met.



Key responsibilities include:





  • Providing up to Level 3+ Support to internal/external clients

  • Managing customer expectations and ensuring stakeholders are notified of progress of cases.

  • Managing support tickets to 3rd party vendors during advance troubleshooting.

  • Executing specialized knowledge in handling (but not limited to) issues with: Routing and Switching, Wireless networks, VPN's, Security technologies (Firewall, Web and Email security), WAN optimization, voice & video.

  • Troubleshooting hardware issues on communications & related network infrastructure

  • Maintaining operational knowledge on 3rd party core applications that are running on customer environments.

  • Practicing due diligence when handling cases to ensure minimum impact and a greater quality to the services offered.



Your Profile


Passionate, hardworking and a drive to provide exceptional technical service, if you think this is you please apply ASAP!



Apply Today


Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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