Level 1 service desk specialist
$50,000.00 - $55,000.00 / annum
22 July 2019
IT and technology
The Company is a growing logistics company based in the Western Suburbs of Sydney.
They are an ASX listed company with multiple locations around Australia and a large user base.
The role will be based around providing remote troubleshooting to end-users in a level 1 capacity. Solving issues where possible and escalating the issues to a level 2 team where necessary.
The role will require someone with excellent communication skills to be able to both understand and explain issues and resolutions over the phone. The individual will be able to support software, hardware and networking issues remotely.
Skills and requirements:
The ideal candidate will have recent experience in providing level 1 customer support and will be able to communicate clearly.
The role has weekday shifts with a rotating weekend roster.
What's in it for you?
The opportunity to be involved in a growing team in the western suburbs, which is close to home! Additionally, this company offers a strong training program and potential for career growth. They have a broad team with an opportunity to grow into a systems or security space.
Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.
Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney
1 Martin Place
Sydney NSW 2000
au 02 9241 6255