IT Support Analyst | Western Sydney | $55k+super


Location:

Parramatta

Date posted:

16 July 2019

Employment type:

Permanent

Job reference:

JBYY1904

Specialisation:

IT and technology


Description







THE COMPANY




This company is a firmly established and highly successful international business that operates in the Supply Chain Management & Distribution industry.




They've been operating for over 50 years and are established in nearly 20 countries around the globe.





THE ROLE




This role involves working on a busy Service Desk to support 600+ users spread across multiple sites in Australia & New Zealand.



Your duties involve providing Level 1 IT Helpdesk Support across hardware/software, telecommunications, applications, peripherals, network, and internal systems.




You'll be working across the following:



  • Windows 7/8

  • Active Directory

  • Outlook / Exchange

  • Office 2010

  • Network troubleshooting - TCP/IP etc

  • Windows Server 2008/2012 R2

  • SOE deployment, re-imaging PC's

  • Troubleshooting printers and mobile devices.

  • Ad hoc project work




A SUITABLE CANDIDATE?



This role is suitable for a customer service champion with IT support & troubleshooting skills across software/hardware and strong experience across Microsoft technologies.



Skills / knowledge / experience needed:



  • Active Directory administration

  • Windows 7/8

  • MS Office

  • Outlook

  • Printer troubleshooting experience

  • Mobility experience (iPhones, Androids, tablets etc)

  • General network troubleshooting knowledge (TCP/IP, WAN/LAN).

  • A friendly, energetic and enthusiastic personality.

  • Experience using a ticketing system




This is a full time permanent role located in in Western Sydney with free on-site parking and is offering up to $55,000 (plus super)




*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.



Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.


Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney




Requirements
IT Support, Helpdesk, Desktop Support, level 1 2, Microsoft, Service Desk


Sydney

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1 Martin Place
Sydney NSW 2000
au
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