IT Service Desk Analyst - Parramatta - 18-Month Contract


Salary:

$27.00 - 30.00 / hour

Location:

Parramatta

Date posted:

July 18, 2018

Employment type:

Project

Job Reference:

068000010534447

Specialisation:

IT and technology


Description

The Role

You will be working across a Windows environment supporting Microsoft Technologies and have a solid technical background, enjoy working with people and interacting with the business. We are looking energetic and quick thinkers who are happy to offer phone and face to face customer service to all users within the business.

Key responsibilities include:

  • Troubleshooting distributed networks across a range of technologies (Cisco, Riverbed) and engaging Telstra as required to resolve WAN connection issues
  • Experience supporting Active Directory and users in a client environment containing a mix of Thin Client (Citrix, Wyse terminal, XenApp, AppSense) and Thick Client (Win7, Outlook, MS Office)
  • Experiencing providing level 1 support for ERP and business applications such as SAP
  • Experience supporting telephony including VoIP landlines (Unify) and Smartphones (Window Phone & Blackberry)

Your Profile

You must have outstanding customer service as well as excellent written and verbal communications skills to be able to perform in this role. In return you will be rewarded with a fun working environment with the opportunity to develop your skill as an IT Service Desk Analyst.

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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