Application Support Analyst - Level 2


Salary:

$65000 - 70000 / annum

Location:

Parramatta

Date posted:

21 November 2018

Employment type:

Permanent

Job reference:

JBYYY2111

Specialisation:

IT and technology


Description

THE COMPANY:

This company is a household name in the Retail and Healthcare space employing more than 1500+ staff in more than 400+ locations across Australia and New Zealand.

THE ROLE:

As the Technical Support Analyst, you will be providing a mixture of Application Support (70%) and general Infrastructure Support (30%) to internal users. Your duties include:

  • Provide level 2 internal Application Support and troubleshooting.
  • Supported applications include EDI, Warehouse Managements Systems (WMS), Order Management; Practice Management systems; Point-of-Sale (POS); ERP; and bespoke in-house applications
  • Provide Level 2 Infrastructure Support across Windows Server 2008-2016, Active Directory, Office 365 etc…
  • Troubleshoot Application issues with Microsoft SQL (queries, debugging etc)

WHAT'S ON OFFER?

    • Well known ASX-listed business with a strong brand name.
  • Fantastic company culture where you'll be surrounded by motivated and friendly people who love what they do.
  • Work/life balance.
  • Free on-site parking in Western Sydney.
  • Work as a part of the growing ANZ IT team.
  • $65,000 - $70,000 (plus super).

ARE YOU SUITABLE?

Suitable for an Application Support Analyst capable of level 2 supporting and troubleshooting various applications. MS SQL exposure is needed.

The following is needed:

  • Proven Application and /or Software Support experience.
  • Demonstrate experience troubleshooting back-end software issues.
  • Exceptional customer service and communication skills.
  • SQL experience with troubleshooting, queries, diagnosis of problems etc
  • Windows support background with Active Directory Windows Server, Office 365 etc.
  • Friendly, relaxed and approachable personality.

This is full time permanent role located in the Western Sydney (with free onsite parking) and is offering $65-70k+super depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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