Senior Application Support Analyst


Salary:

$80000 - 85000 / annum

Location:

Parramatta

Date posted:

14 January 2019

Employment type:

Permanent

Job reference:

JBYYY2111

Specialisation:

IT and technology


Description







THE COMPANY:




This company is a household name in the Retail and Healthcare space employing more than 1500+ staff in more than 400+ locations across Australia and New Zealand.




THE ROLE:




As the Senior Application Support Analyst, you will be leading a small team and taking a hands on approach to provide a mixture of Level 2 Application Support (70%) and general Infrastructure Support (30%) to internal users. Your duties include:




  • Provide level 2 internal Application Support and troubleshooting.

  • Supported applications include EDI, Warehouse Managements Systems (WMS), Order Management; Practice Management systems; Point-of-Sale (POS); ERP; and bespoke in-house applications

  • Provide Level 2 Infrastructure Support across Windows Server 2008-2016, Active Directory, Office 365 etc…

  • Troubleshoot Application issues with Microsoft SQL (queries, debugging etc)






WHAT'S ON OFFER?




    • Well known ASX-listed business with a strong brand name.


  • Fantastic company culture where you'll be surrounded by motivated and friendly people who love what they do.

  • Work/life balance.

  • Free on-site parking in Western Sydney.

  • Work as a part of the growing ANZ IT team.

  • $80,000 - $85,000 (including super).




ARE YOU SUITABLE?




Suitable for a Senior Technical Support specialist with strong Application Support skills and experience. MS SQL exposure and the capability to lead a small team is needed.



The following is needed:



  • Proven Application and /or Software Support experience.

  • Demonstrate experience troubleshooting back-end software issues.

  • Exceptional customer service and communication skills.

  • SQL experience with troubleshooting, queries, diagnosis of problems etc

  • Windows support background with Active Directory Windows Server, Office 365 etc.

  • Proven experience in a senior or team lead position.

  • Friendly, relaxed and approachable personality.





This is full time permanent role located in the Western Sydney (with free onsite parking) and is offering $80-85k (including super) depending on experience.




*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.



Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.


Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney






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