Client Service Manager


Salary:

$70000 - 100000 / annum

Location:

Nothern Suburbs Perth

Date posted:

August 9, 2018

Employment type:

Permanent

Job Reference:

600900010312447

Specialisation:

IT and technology


Description

The Company

Our client is a large Managed Service Provider based North of the river. Their client base is growing at a rapid rate including various different industries. With a healthy pipeline of projects, this company can provide ongoing training, support and opportunity. For this position you must be based in Perth.

The Role

  • Develop and maintain strong relationships with your Clients. Understand their business, priorities and how you can add maximum value.
  • Identify opportunities to improve customer environments and issues and address any problems that the clients have by meeting with them regularly. Talk them through service reports, schedules and updates on projects.
  • Take technical ownership of client environments - making sure they are well managed to the up most standards.
  • Participate in weekly solutions and sales team meetings, develop and successfully position solution proposals in conjunction with the solutions team.
  • This role includes the future opportunity to leverage client referrals and develop new business.

Your Profile

  • An incredible ability to maintain client and stakeholder relationships and communicate affectively to understand their needs and concerns and have them addressed.
  • A deep understanding and strong background of prior IT and customer facing roles.
  • You will ideally have a strong fundamental business understanding of security, networking, applications, cloud and IoT - and have a core understanding of SharePoint, PowerBI, SQL, Flow, Office 365, Dynamics etc.
  • Be driven, motivated and passionate about what you're providing.
  • This role is suited to an experienced Client Manager who comes from Consulting or someone from a technical role that is looking to step up into a Client Manager role.

Apply Today

Please send your resume by clicking on the apply button. Please call Sym Quaggan in the Perth office on 08 6430 6810 for additional information.

Learn more about our Perth recruitment services: http://www.roberthalf.com.au/recruitment-agency-perth



Perth

Level 19, St Martins Tower 44 St Georges Terrace Perth, WA 6000 08 6430 6801
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