Desktop Support Engineer - Burwood


Salary:

$30 - 35.00 / hour

Location:

Sydney CBD

Date posted:

17 January 2018

Employment type:

Project

Job Reference:

HW888

Specialisation:

IT & Technology


Description

The Company

They are one of leading superannuation fund organisation who are undergoing a major transformation. They have a clear strategy for growth and are looking to add to their diverse team. They believe in being able to have fun at work, but know when to knuckle down and grind out results when required.

The Role

You will be working across a Windows environment supporting Microsoft Technologies and have a solid technical background in a similar position. You must enjoy working with people and interacting with the business as there is a strong drive to maintain customer services levels. This will be a busy role, where you will be expected to be proactive and hungry to learn new skills and technologies. There is a long term expectation that you will want to step up to becoming and systems engineer in a few years.

Key responsibilities include:

  • Primary responsibility is user support and customer service. This entails being present and available to clients requiring technical assistance (Ideally 3-5 years experience)
  • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software
  • Dealing with hardware and application support queries and issues reported to the support desk
  • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures

Your Profile

They are looking for someone 3-5 years' experience, who is passionate and energetic about making a difference. You must have outstanding customer service as well as excellent written and verbal communications skills. In return you will be rewarded with a fun working environment with the opportunity to develop your skill as a Desktop Support Engineer.

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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