IT Operations Team Leader


Salary:

$135000 - 140000 / annum

Location:

Northern Beaches

Date posted:

June 18, 2018

Employment type:

Permanent

Job Reference:

JBYYY1706

Specialisation:

IT and technology


Description

THE COMPANY:

This company is a well-known, high profile and prestigious ASX-listed Financial Services / Fin Tech-based organization who employ 600+ staff across Australia.

Due to an internal promotion they now require a Technical Team Leader to join their System Engineering team.

THE ROLE:

As the IT Operations Team Lead position responsible for overseeing a team of 10x Windows & Linux Systems Engineers who ensure the high availability of business critical Enterprise Compute, Storage and Backup systems.

The role involves 80% team leading/management and 20% hands on technical delivery.

You'll be required to understand current team capabilities / workload distribution, determine what further support is required, then motivate the team and come up with solutions to better service the business.

Duties include:

  • Accountable for the high availability of Linux/Windows Systems infrastructure that supports multiple business critical systems.
  • Assess and ensure effective resourcing across the team of 10xSystem Engineers.
  • Support the transition of new services from projects to BAU operations
  • Coordinate with Infrastructure Delivery teams to support the delivery of systems and OS related projects to the business.
  • Incident and problem management
  • Ensure the team has effective documentation
  • Oversee OS deployment standards and supporting automation/configuration management tools
  • Review existing processes and identify process improvements
  • Staff management including performance management
  • Hands on Windows/Linux server administration as required - including troubleshooting/support, installation, configuration, builds, maintenance and security.

A SUITABLE CANDIDATE?

Suitable for a technical team leader from an IT Infrastructure / Systems background with proven staff / resource management capabilities who thrives on accountability and customer service yet isn't afraid to get hands on when needed.

The following is required:

  • Proven staff management experience.
  • Experience working with monitoring tools and background developing metrics to access availability and performance.
  • Ability to influence others and negotiate.
  • Knowledge and experience managing layered applications (e.g. DNS, Mail, Web, IPAM etc.)
  • Experience providing operational OS support e.g. Windows / Linux / OpenVMS etc.
  • Public Cloud experience is beneficial (e.g. AWS /Azure).
  • Display accountability and strong customer service focus in previous roles.
  • Knowledge of Storage, Virtualisation and Enterprise Backup technologies + networking concepts is beneficial.

This is a full time permanent role located North of the Sydney CBD and is offering $135,000 - $140,000 including super - depending on experience

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please click on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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