Senior UC Engineer


Salary:

$120000 - 140000 / annum

Location:

North Shore

Date posted:

16 August 2018

Employment type:

Permanent

Job reference:

JBYYY2506

Specialisation:

IT and technology


Description

THE COMPANY

This company is a highly reputable vendor in the Unified Communications space and have been delivering cutting-edge services & solutions to tens of thousands of users for more than 20+ years.

They now require an experienced Senior UC Engineer to join their growing team.

On-going training & professional development is on offer to ensure their staff deliver top quality service to their customers.

THE ROLE

As a Senior Engineer you'll be responsible for the architecture and deployment of Unified Communications Solutions into various client environments.

The role has a project focus but also involves some L3 support (escalations) and approx. 20% pre-sales activities.

Responsibilities include

  • Lead the technical design and delivery of Voice, VoIP, Contact Centre, and Contact Centre as a Service (CCaaS) projects.
  • Work with project teams to ensure solutions are effectively implemented into customer environments.
  • 3rd level technical support as needed (escalations)
  • Technical documentation
  • Direct customer interaction
  • Presales support as required

A SUITABLE CANDIDATE?

This role is suitable for a tenured Unified Communications Engineer experienced with the design, implementation, troubleshooting & support of various Unified Communications solutions.

UC Vendor and/or Managed Services experience working with external customers is preferred.

Experience across the following is required:

  • Design and implementation of complex Unified Communications solutions
  • Cisco Unified Communications Manager (CUCM)
  • Contact Centre (Cisco, Avaya, NEC etc)
  • SIP
  • SIP SBC
  • SQL
  • Proven experience delivering complex projects
  • Cisco routing/switching is beneficial
  • Presales exposure is beneficial
  • Clear communication skills.

This is a full time permanent role offering $120,000 - 140,000 (plus super) - depending on experience - and is located near St Leonard's train station on the North Shore line.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



Sydney

Level 24
1 Martin Place
Sydney NSW 2000
02 9241 6255
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