Technical Consultant - Level 3

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Salary : $80000 - $100000
Location : North Shore
Post Date :
Employment Type : Permanent
Job Reference : BBPRE220820171
Job Classification : IT & Technology

Description :

THE COMPANY

The company is a growing MSP and they hold offices in 15 different locations across Australia. They work with their client base to provide IT orientated solutions across various different technologies (Windows/Cloud/virtualization).

THE ROLE

As a Technical Consultant be expected to work through various Level 3 IT scenarios, from hardware rollouts to server administration. Following the Lead Technical Support you will thrive in a fast paced environment to provide technical support, solutions and sales.

Key responsibilities include:

  • Technical Level 3 role, designing and troubleshooting client infrastructure;
  • Working as part of a small team, assisting with level 1-2 issues when necessary;
  • A mixture of over the phone/remote support and working for clients on site;
  • Supporting clients across various hardware/software issues;
  • Providing presales (10% of role) implementation guidance to clients;

Key Technologies:

  • Windows Server
  • AD/ Outlook / Exchange
  • Networking - routing / switching
  • Firewalls / backups
  • Virtualisation - VMWare
  • Cloud - Office 365

A SUITABLE CANDIDATE?

To be successful, you will have:

  • An MSP background, working for multiple clients;
  • An ability to work effectively in a fast paced role;
  • Excellent written & verbal communication skills;
  • A strong customer-focused mentality ensuring excellent service;
  • Solid technical knowledge supporting Microsoft technologies;

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney

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Sydney

MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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