Service Desk Team Leader

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Salary : $70000 - $85000
Location : North Shore
Post Date :
Employment Type : Permanent
Job Reference : JJJJ070617
Job Classification : IT & Technology

Description :


Based on the North Shore of Sydney, we are an established, growing MSP looking for the next Leader of our Service Desk Team to come on board.


Ensuring our clients are being catered for, you will act as an escalation point/team lead for the Service Desk Team. You will be working with technologies including but not limited to:

  • Office365
  • Active Directory
  • Windows 7/8/10
  • VMware
  • Outlook
  • Exchange
  • Citrix


You MUST have at least 2 years' experience working in a Service Desk Environment. At an absolute minimum, you will be a very strong level 2/working as some sort of escalation point but ideally have experience working as a Team Lead and dealing with the issues that the front line have been unable to resolve. It is a high paced environment and MSP experience will be highly regarded. You will have fantastic communication skills and feel comfortable coaching/mentoring those working alongside you.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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